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District 901 Gym LLC Privacy Policy

Effective Date: September 25, 2026

District 901 Gym LLC (“District 901,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information collected through our website, mobile application, fitness facility, membership services, and related platforms.

This Privacy Policy explains what information we may collect, how we use and share it, and the choices available to you.

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Information We Collect

We may collect personal information when you create an account, purchase or manage a membership, book a class or service, visit our facility, communicate with us, or otherwise interact with District 901.

Information we may collect includes:

  • Name

  • Email address

  • Phone number

  • Mailing or billing information

  • Date of birth when required for a service

  • Membership and account information

  • Profile information

  • Booking and attendance history

  • Purchase and transaction history

  • Facility-access information

  • Communications and customer-service requests

  • Information you voluntarily provide to us

Certain information may also be collected automatically when you use our website or mobile application, such as device information, usage information, and technical data necessary to operate and improve our digital services.

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How We Use Your Information

District 901 may use personal information to:

  • Create and manage your account

  • Establish and manage memberships

  • Process payments and transactions

  • Provide and manage facility access

  • Book and manage Studio 901 classes

  • Schedule tanning, red light therapy, personal training, and other services

  • Manage eligible membership upgrades and add-ons

  • Communicate about memberships, accounts, bookings, payments, and services

  • Send important facility notices, including closures, access changes, and safety information

  • Provide customer service

  • Send promotional communications when permitted

  • Improve our website, mobile app, services, and member experience

  • Maintain the security and operation of our facility and systems

  • Prevent fraud, misuse, or unauthorized facility access

  • Maintain appropriate business records

  • Comply with applicable legal and regulatory requirements

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Membership & Mobile App Information

District 901 may offer a branded mobile application that allows members to access and manage certain aspects of their District 901 experience.

Depending on available features, the app may allow users to:

  • View membership and account information

  • Purchase or manage eligible membership options and add-ons

  • Book Studio 901 classes

  • Schedule tanning or other services

  • View appointments and bookings

  • Explore personal training options

  • Receive account, booking, facility, or promotional communications

  • Access other District 901 features

Our membership-management and mobile-app services may be provided or supported by third-party technology providers, including Wellyx.

Information necessary to provide these features may be processed through those providers.

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Payment Information

Payments for memberships, services, classes, personal training, merchandise, and other purchases may be processed through third-party payment processors and membership-management providers.

District 901 does not necessarily directly store complete payment-card information.

Payment providers may collect and process information according to their own privacy and security practices.

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Email Communications

District 901 may use your email address to communicate with you about your account, membership, payments, bookings, facility information, services, events, promotions, and other relevant information.

You may unsubscribe from promotional emails using the unsubscribe option included in applicable messages.

Certain transactional or account-related communications may still be sent when necessary to provide your membership or requested services.

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SMS/Text Messaging

If you provide your mobile phone number and consent to receive text messages, District 901 may send SMS communications relating to your membership, account, bookings, appointments, facility access, closures, events, promotions, and other District 901 information.

Message frequency may vary. Message and data rates may apply.

Consent to receive promotional text messages is not a condition of purchasing a membership or service.

You may opt out of promotional SMS messages at any time by replying STOP to an applicable message. You may receive a confirmation message after opting out.

For assistance, you may reply HELP or contact District 901 directly.

District 901 does not sell or share mobile phone numbers or SMS consent information with third parties for their independent marketing purposes. Information may be provided to service providers as necessary to deliver District 901's communications.

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Facility Access Information

District 901 may process information associated with member facility access for purposes such as verifying active membership status, providing authorized entry, maintaining facility security, investigating access issues, and preventing unauthorized access.

Facility-access records may be retained when reasonably necessary for operational, security, or legal purposes.

 

Classes, Appointments & Services

When you book a Studio 901 class, personal training session, tanning session, red light therapy appointment, or another District 901 service, we may collect and use information necessary to manage your reservation and provide the requested service.

This may include booking times, attendance records, service selections, instructor or trainer information, and related account information.

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How We Share Information

District 901 may share personal information with service providers that perform functions on our behalf, including providers supporting:

  • Membership management

  • Mobile-app functionality

  • Payment processing

  • Scheduling and bookings

  • Email and SMS communications

  • Website hosting and operation

  • Analytics

  • Facility-access technology

  • Customer support

  • Other operational services

These providers may access information as reasonably necessary to perform services for District 901.

We may also disclose information when required by law, legal process, or government request, or when reasonably necessary to protect District 901, our members, employees, guests, property, systems, or legal rights.

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Sale of Personal Information

District 901 does not sell personal information for monetary compensation.

We also do not sell or provide mobile phone numbers or SMS opt-in information to third parties for their independent marketing purposes.

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Cookies & Similar Technologies

Our website and digital services may use cookies or similar technologies to operate website features, remember preferences, understand website usage, improve performance, and support analytics.

Your browser may allow you to control certain cookie settings.

Some website functionality may not operate as intended if certain technologies are disabled.

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Third-Party Services & Links

District 901's website and mobile application may integrate with or contain links to third-party websites, platforms, or services.

These third parties may maintain their own privacy policies and data practices.

District 901 is not responsible for the independent privacy practices of third-party services.

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Data Security

District 901 uses reasonable administrative, organizational, and technical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, mobile application, electronic transmission, or storage system can be guaranteed to be completely secure.

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Data Retention

District 901 may retain personal information for as long as reasonably necessary to:

  • Maintain and provide memberships and services

  • Complete transactions

  • Maintain business and financial records

  • Resolve disputes

  • Address customer-service matters

  • Maintain facility and account security

  • Enforce agreements

  • Satisfy legal, tax, accounting, or regulatory obligations

Retention periods may vary depending on the type of information and why it was collected.

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Your Choices & Information

You may contact District 901 if you would like to request that we update or correct certain personal information associated with your account.

Depending on applicable law and the circumstances, you may have additional rights concerning your personal information.

We may need to verify your identity before fulfilling certain privacy-related requests.

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Children's Privacy

District 901's website and mobile application are not designed to knowingly collect personal information from children in violation of applicable law.

Where a minor uses District 901 services, appropriate parent or legal guardian involvement, consent, membership documentation, or waivers may be required.

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Changes to This Privacy Policy

District 901 may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal requirements.

When appropriate, the updated Privacy Policy will be posted on our website with a revised effective date.

We encourage users to periodically review this page for updates.

 

Contact Us

If you have questions about this Privacy Policy, your personal information, or District 901's privacy practices, please contact:

District 901 Gym LLC
La Crosse, Wisconsin
Email: alora@district901gym.com
Website: www.district901gym.com

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